⚡| 2024/07/22, 12:30 CET - Infrastructure changes (Patch v1.0) 🎉
⚡| Infrastructure Change:
Hey everyone, and welcome to Patch v1.0 Infrastructure Changes! Last time I mentioned that there was finally some good news, and believe it or not, but as of today, Atrioxhosting is back online! I'll walk you through the update on how everything went, how we will proceed, and what this means for you as a customer. Let's get started!
🔰| DDoS Mitigation:
What was the reason behind the entire upgrade, and what have we achieved? Those are two good questions. It all started with the old provider, AS203446. They initially used a pre-filter provided by Voxility. They decided to stop using it, and their own filters were so incredibly poor that even free DDoS tools could breach the protection, which is unacceptable!
I personally searched extensively for new options to protect our network against DDoS attacks. The difficult part is that Anti-DDoS services are incredibly expensive. To give some examples: Cloudflare: €3500/month, Redware: €2000/month, Voxility: €1800/month.
I eventually succeeded in finding a new provider. As a result, our network is now connected to 100 Tbps Mitigation Capacity, 1 Tbps Uplink Capacity, 17 Points of Presence, and an unlimited amount of bandwidth
🛜| The New Network:
Disclaimer: Before you join the server and think, is everything perfect? Your answer is no.
There are still numerous issues in the network that we are working on day and night. In-game, you might notice significant ping spikes causing your latency to sometimes jump to 80+ ms. Additionally, the connection might take longer than usual. We are aware of these issues and are discussing them with the provider.
However, your in-game experience should not be significantly affected. Everything seems to be working normally, except for the mentioned issues. Despite these points of attention, the in-game functionality appears to be normal.
If you find bugs related to the network, please open a ticket via the website or the Discord server. Thank you in advance!
💸| Server Compensation:
At the time of writing, the network has been down for a total of 1 month and 17 days. Atrioxhosting aims to offer 100% uptime, and for this reason, we will fully compensate for the downtime. More information is provided below.
The compensation for the downtime is 1 month and 17 days. This means your server can be extended up to September 8 without any extra costs. Although we would have liked to offer higher compensation, this is not feasible due to the extreme costs incurred during the downtime.
To claim your extra time for your service(s), please open a ticket on the website via the following link:
The compensation claim is valid until July 31. After this date, the compensation will no longer be applicable.
🛠️| Server changes:
To enable the new DDoS mitigation, we had to cut costs in other areas, but don't worry, we didn't cut costs on performance! So where did we save? On IPs. The costs of IPv4, in particular, are rising rapidly. We managed to switch subnets and thereby save costs. But what does that mean for you, as a customer?
This means that your server will not be directly connectable using the old IPs you had in-game. If you are the owner of the server and had a custom domain such as "play.sparksnetwork.net", you will need to update the IP address in your DNS records to the new one. You can find the new IP address in your console, but also below:
Enterprise node: "94.103.125.100" > "89.251.21.20"
Premium node: "94.103.125.101" > "89.251.21.21"
🎉| A Surprise!?:
To celebrate everything, we will soon start a huge giveaway in the Atrioxhosting Discord server. The exact timing is still unknown, so keep an eye out and don't miss it!
https://discord.gg/atrioxhosting