⚡| 2024/06/09, 20:20 CET - Infrastructure changes (Patch v0.7) 

⚡| Infrastructure Change
Here is a new update on the status of the network maintenance. I want to once again ask everyone to read the text carefully. This was not done with the previous article, which can be found here. Staff members have been spammed in DMs with the same questions, questions that were already answered in the previous news article. Here is a continuation of the previous article, also known as patch v0.6

🛜| Stable Network:
Tobias is pulling out all the stops with the new provider to get the network online, but we also don't want to rush it. Delivering work too quickly and inaccurately will lead to further downtime in the future. With this network, we aim to provide stable support for all Atrioxhosting customers without having to raise prices in the near future.

🛡️| The Downtime:
The most frequently asked question we receive is when the servers will be back online. THIS IS UNKNOWN. We are doing our best to expedite the process, but we simply do not have a timeframe for when they will be available again. Keep an eye on this news page or our Discord for further updates.

For those who truly need their server immediately, we offer a solution to temporarily be placed on a developer panel. This panel functions similarly but is slower, less aesthetically pleasing, and has fewer pre-made features. In-game, you won't notice any difference. Interested in such a temporary server? Please create a ticket via the website. Discord tickets regarding this matter will be closed.

❓| Frequently Asked Questions:
I will address some of the most frequently asked questions below. Hopefully, this answers all your concerns, but feel free to ask if you have more questions!

Q: Do I need to pay while the server is not working?
A: NOOOO! That would be unreasonable. You will receive at least the number of days of downtime plus one extra day for free. We are also discussing a higher compensation internally.

Q: Why is my server not working?
A: By now, it should be clear that this is due to the network upgrade.

Q: I no longer see the servers on the status page?
A: Correct, as long as the servers are offline, they will not be visible on the status page. Systems that are functioning will still be visible on the status page.

Q: Will my servers be migrated?
A: This depends on what you mean exactly. We are changing internet providers, but your server itself will remain on the same physical node. The specifications will remain unchanged.

⚠️⚠️!!ATTENTION TO YOUR PAYMENTS!!⚠️⚠️
Your payment might expire during this downtime period. Please contact MennoJob G. privately as soon as possible. Your server will need to be extended early to prevent loss of your files. This will be done without any additional costs.